| INFORMATION WE COLLECT
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
| HOW WE USE YOUR INFORMATION
We use the information we collect in various ways, including to:
Verifying your identity
Responding to, handling, and processing queries, requests, applications, complaints, and feedback from you
Managing your relationship with us
Processing payment or credit transactions
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
Send you emails
Provide, operate, and maintain our website
Improve, personalize, and expand our website
Understand and analyze how you use our website
Develop new products, services, features, and functionality
Find and prevent fraud
| LOG FILES
| COOKIES AND WEB BEACONS
Like any other website, Elf Coaching uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
For more general information on cookies, please read "What Are Cookies".
Elf Coaching does not sell, rent, lease, or release your Personal Information to third parties. Elf Coaching may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique Personal Information is not transferred to the third party without your explicit consent. In addition, Elf Coaching may share data with trusted partners to help us perform statistical analysis, send you email or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to Elf Coaching, and they are required to maintain the confidentiality of your Personal Information.
| DISCLOSURE OF PERSONAL INFORMAL
Elf Coaching will disclose or share your Personal Information, without notice, only if required to do so by law or in the good faith belief that any such action is necessary to:
comply with any legal requirements or comply with legal process served on Elf Coaching or the Website;
protect and defend the rights or property of FWP; and
act under exigent circumstances to protect the personal safety of users of elfcoaching.com, or the general public.
| PRIVACY RIGHTS
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
| CHILDREN'S INFORMATION
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Elf Coaching does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
| PROTECTION OF PERSONAL DATA
We strive to maintain the safety of your Personal Information. Any payment transactions will be encrypted using SSL technology. Unfortunately, no internet-based service is completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
| LINKS TO OTHER WEBSITES
| CHANGES TO STATEMENT
Elf Coaching may revise our privacy statement from time to time without any prior notice. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.